Customer Reviews

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Here is what some of Bischoff's satisfied medical supply and mobility equipment customers have to say about the products and service they have experienced.

Of all the additions made in our home since my wife's fall, the stairlift has been the most satisfying. Your suggestions and installation efforts were just great, and you earned our appreciation.
C. Yerby

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We needed a Stairlift quickly and you provided excellent service and installation in the time promised. I appreciate the extra effort in getting the job done!
~W. Houde


I love my Bruno Stairlifts as they have made it possible for me to enjoy all 3 floors of my split-level home once again! Thank you Rusty Bischoff for your part in making this possible and Hiram Avery, for installing my 2 stairlifts to perfection! Thank you so much-Bischoff’s Medical & Mobility Co.
-P. Rader


I have been a customer of yours for many years and always satisfied. The stairlift is great! Your appointments are always on time-no waiting. Everyone in your company is kind and helpful. Thank you so much.
~M. Petrilo


Competent installers -men willing to listen to concerns regarding aesthetics and how it would look. I liked having your customer service personnel come by and check out the completed job! Very helpful having a recommendation and directions to installed lift. The decision on type of lift to buy was informative, low pressure & I liked that".
~B. Jabelu


Reliable, accountable, punctual, fair advice, pleasant.

~J. W. E.

Love my stairlift-recommend it to a friend in Pleasanton area & you installed 2 each for her.

~V.Tomasete

I have been a customer of yours for many years and always satisfied. The stairlift is great! Your appointments are always on time-no waiting. Everyone in your company is kind and helpful. Thank you so much.
~M. Petrilo


Competent installers -men willing to listen to concerns regarding aesthetics and how it would look. I liked having your customer service personnel come by and check out the completed job! Very helpful having a recommendation and directions to installed lift. The decision on type of lift to buy was informative, low pressure & I liked that".
~B. Jabelu


Reliable, accountable, punctual, fair advice, pleasant.
~J. W. E.


Love my stairlift-recommend it to a friend in Pleasanton area & you installed 2 each for her.
~V.Tomasete


From my initial contact with your company through the installation of the stairlift in my home, I was satisfied with everyone I met and worked with. Everyone was very professional, courteous, and helpful. I have been pleased with the stairlift system. I would highly recommend Bischoff's Medical to anyone in need of their services."
~K. Bradshaw


My mom has MS and can't really get around without a wheelchair, so when I learned that she was coming for a surprise visit the next day from out-of-state I was a little concerned, to say the least. The exceptionally friendly staff helped me by renting me a very high-quality ramp that she used during her week-long visit.

I'm not sure what I would have done if they didn't have the ramp in-stock. They were able to very quickly help me; I think I spent 30 minutes in the store before being able to leave with the ramp that would allow my mom to get into my house.

Thank you very much Fong, Sonoma and Colleen! You were so kind to me, and you made my mom's visit possible and helped us share some special time together.

It's rare when a business can actually change your life but in this case Bischoff's did.

Brian M.
Sunnyvale, CA
2/21/2013


The minute I walked in the door, I was greeted with a smile! The staff are really friendly and willing to help. They are very knowledgeable of the products and they have all the products that you could ever need. They gave me a great deal that I couldn't resist. Thanks so much!

Marjorie G.
Stockton, CA
2/10/2013


Bischoff's is absolutely fantastic. Earlier this fall I called because my brother was in need of a wheelchair He was terminally ill and could no longer get around on his own. I ordered a Jazzy wheelchair and hoped to have it delivered quickly. I was also concerned because my brother was in no shape to set up the wheelchair on his own. The owner ordered the wheelchair and assured me that she would get it delivered, have it set up, and have someone show my brother how to use it. Within three days it was being delivered to Boulder Creek, no short distance away, while at the same time my brother was being taken to the emergency room in an ambulance. I called Bischoff's and they turned the truck around. When I called five days later to say that my brother would be home later that day, Bischoff' arranged to have the wheelchair delivered that afternoon. The wonderful thing is that they truly cared and went out of their way to help. This is the place to go if you want professional and caring service.

David R.
Takoma Park, MD
12/6/2012


My Pride lift chair stopped working Wednesday evening. I called Bischoff's repair Thursday morning about 8:50am. Got a "can do" employee, Jarred Wagner. He said he would call back. By 11am Jarrod had come over and the chair was working again. Jarrod also checked on the Warranty and saved me about $100.

I couldn't ask for better service. Jarred was very pleasant and professional. Thank you Bischoff's for quick response and exceptional service.

Ken C.
Santa Clara
11/30/12


WONDERFUL customer service and repairs! Almost anything you need and if not they help you find the best resource for your need each and every time. They have saved me so much time and trouble over these last couple of years--when I really needed help fast, they came through for me! They are friendly, professional and and the "Go To" source for me. Never in all my encounters have I had a negative experience and they've served me for over five years now.

Tivette J.
San Jose, CA
11/28/2012


I had a wonderful experience at Bischoff's Medical & Mobility. I was referred to them by the Santa Clara Hospital Burn Unit. My 11 year old had been burned pretty badly, and we went there to get our supplies. We were greeted by their wonderful staff. They had every supply we could possibly need, and then some. They were very knowledgeable and very patient with us. Their customer service was amazing. Especially because my son was really scared, and they went out of their way to make him feel secure and comfortable. That says a lot!!!! I live over the hill, but I will always go back there when I need any medical supplies in the future. I can't say enough about them!!!!

Laurie M.
Santa Cruz, CA
6/20/2012


Just stopped in to pick up some Elastikon. Their friendly staff helped me locate what I needed and sent me on my way. Very efficient.

Ryan O.
San Jose, CA
8/29/2012


I went into Bischoff's the other day looking for a scooter because i broke my leg and was tired of crutches, They were out of scooters for rent and alls they had was a brand new one. So the lady that helped me asked the owner if they could rent me the new one and he said yes. The people at Bischoffs were wonderful and very helpful, I strongly suggest going there.

Chris C.
Campbell, CA
6/8/2012


Bischoff's Medical & Mobility is second to none!! I say this having patronized other inferior companies and experienced poor service. Their steadfast commitment to excellence and great customer service is the reason I refuse to use other medical equipment suppliers. Concierge Health Care Services depends on reliable, trustworthy companies like Bischoff's. I am obligated to refer my patients to the best vendors available. After all it's my name on the line whenever I make recommendations to our clientele.

They have earned my full confidence through unwavering attention to detail and countless positive experiences. Bischoff's Medical can offer this level of service to you because they have 80 years in this industry and are family owned, unlike many of their larger less-attentive competitors.

Please understand that my 5 star rating comes not only from me; but that it is backed by 50+ satisfied patients.

Austin L.
San Jose, CA
10/31/2011